Contact Us

Further information concerning the Trust can be obtained from your Employer (at the address specified in the Trust Benefit Summary) or by contacting the Trust Administrators.


Keeping your personal data secure is of utmost importance. When you get in touch, we, therefore, always start with member authentication first. If you email or use the comments area to contact us, please provide the following details:

  • your full surname (as it appears on our records);
  • address – first line and postcode;
  • the first 4 digits of your NI number (e.g. JE45); and
  • the day in the month of your birth (e.g. 25th)


Email Address

[email protected]
[email protected] (for technical issues)


Telephone Number

0118 918 5118

We cannot deal with any technical issues over the phone. If you are having problems with your online account email [email protected].


Correspondence  Address

Trust Administration,
XPS Pensions Group 
PO Box 205, 
Huddersfield, HD8 1ET


Physical Address

XPS Pensions Group 
Phoenix House
1 Station Hill
Reading, RG1 1NB